Support
Support is here for the things that shouldn't happen. Starting My2ndHome, purchasing and setting up your home are self-service and don't require us to step in.
When to contact support
- You can't sign in or reach your account
- A purchase didn't complete, or you're unsure whether it did
- A payment result looks wrong or unclear
- Your subscription doesn't appear as expected
- You can't continue into setting up your family and home
How to reach us
The support contact details for the founding-family launch are being confirmed and will be published here.
Support will never ask you for your password or full payment details.